Retail Customer Service Pro | Flexible Schedule

Roses Discount Stor; Virginia; On-site; USD 15,000 - 21,000; Full time

Job summary

Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers.

Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.

Qualifications

• Education: Prefer completion of high school or equivalent.
• Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
• Physical requirements: Ability to lift up to 50lbs; frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, twisting, and repetitive lifting.
• Availability: Flexible schedule including days, evenings, weekends and holidays.

Responsibilities

• Provides customer engagement in positive and approachable manner.
• Maintains a clean, well-stocked store for customers.
• Unloads merchandise from delivery trucks, organizes merchandise, and transports from stockroom to sales floor.
• Independently stocks shelves and recovers merchandise in the store.
• Accurately handles customer funds and processes transactions using the POS system.
• Keeps aware of customer activity to ensure a safe and secure shopping environment.
• Performs other duties to maintain effective and profitable store operation.

Skills

Customer Focus

Developing Potential

Results Driven

Organizational Skills

Communication Skills

Problem Solving/Decision Making

Job Knowledge

Relationship Management

Education

High School diploma or equivalent

Job description

Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers.

Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.