Customer Service Associate - Flexible Schedule & Growth

Roses Discount Stor; Elyria (OH); Hybrid; USD 17,000 - 22,000; Full time

Job summary

Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers.

Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.

Qualifications

• Education: Prefer completion of high school or equivalent.
• Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
• Physical: Lift up to 50 lbs; frequent standing/walking; flexible schedule including evenings/weekends/holidays.

Responsibilities

• Provides customer engagement in a positive and approachable manner.
• Maintains a clean, well-stocked store for customers during their shopping experience.
• Unloads merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
• Stocks shelves and recovers merchandise independently.
• Accurately handles customer funds and processes transactions using the POS system.
• Maintains awareness of customer activity to ensure a safe and secure shopping environment.
• Performs additional duties to support an effective and profitable store operation.

Skills

Customer focus

Communication skills

Team player

Problem solving

Organizational skills

Relationship management

Education

High school diploma or equivalent

Job description

Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers.

Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.