Retail Customer Service & Merchandising Specialist

H-E-B; Austin (TX); On-site; USD 28,000 - 42,000; Full time

Job summary

H-E-B in Texas is seeking a Customer Service Specialist to keep the department well stocked and welcoming. You will stock, rotate products, assist customers with selections, and support safety and sanitation standards throughout the shift.

You will handle inventory tasks, tidy back areas, set up displays, and ensure accurate signage. The role emphasizes strong communication, teamwork, and a commitment to delivering great shopping experiences.

Qualifications

• Strong customer service skills
• Reading and writing skills
• Planning and organizing skills
• Communication and interpersonal skills
• HS Diploma or GED or equivalent

Responsibilities

• Stock and rotate items daily and maintain department standards
• Assist with inventory control; load/unload and move product
• Organize back area for night crew and incoming trucks
• Maintain shelf tags and signage; create signage as needed
• Provide superior customer service and help customers locate merchandise
• Clean, sanitize, and maintain department and equipment per SOPs

Skills

Strong customer service

Reading and writing skills

Planning and organizing

Communication and interpersonal skills

Education

HS Diploma or GED or equivalent

Job description

H-E-B in Texas is seeking a Customer Service Specialist to keep the department well stocked and welcoming. You will stock, rotate products, assist customers with selections, and support safety and sanitation standards throughout the shift.

You will handle inventory tasks, tidy back areas, set up displays, and ensure accurate signage. The role emphasizes strong communication, teamwork, and a commitment to delivering great shopping experiences.