Retail Customer Service & Merchandising Specialist

H-E-B; Denton (TX); On-site; USD 16,531 - 22,041; Full time

Job summary

H-E-B is seeking a Customer Service Specialist to maintain a well‑stocked department and deliver superior service in a fast‑paced retail environment.

You will stock, rotate products daily, assist customers, support inventory, and uphold safety and sanitation standards while contributing to department displays and overall store performance. This role requires strong communication, basic math for price checks, and adherence to safety policies.

Qualifications

• 18+ years of age.
• 1+ year of work experience.
• Strong customer service skills.
• Reading and writing skills.
• Planning and organizing skills.
• Communication and interpersonal skills.
• HS Diploma or GED or equivalent.
• Completion of Company Orientation and Safety Training.

Responsibilities

• Stocking and rotates items daily, maintains shelves and back area.
• Provide superior customer service and assist customers with selections.
• Merchandise products effectively using suggestive selling techniques.
• Ensure food safety and sanitation on the sales floor and equipment.
• Assist with inventory control and prepares store displays.

Skills

Strong customer service skills

Reading and writing skills

Planning and organizing

Communication and interpersonal skills

Education

HS Diploma or GED or equivalent

Job description

H-E-B is seeking a Customer Service Specialist to maintain a well‑stocked department and deliver superior service in a fast‑paced retail environment.

You will stock, rotate products daily, assist customers, support inventory, and uphold safety and sanitation standards while contributing to department displays and overall store performance. This role requires strong communication, basic math for price checks, and adherence to safety policies.