Customer Service & Merchandising Associate

H-E-B; Midland (TX); On-site; USD 24,000 - 36,000; Full time

Job summary

H-E-B is seeking a Customer Service Representative to stock and maintain a department, while delivering superior customer service. You will stock, rotate products, organize back areas, and ensure safety, sanitation, and signage accuracy.

You will assist customers, answer questions, help with selections, merchandise effectively, and support the night crew with loading and prep. This role emphasizes strong communication, planning, and the ability to lift up to 50 lbs in a fast-paced retail

Qualifications

• HS Diploma or GED (or equivalent) required.
• Strong customer service skills essential.
• Excellent reading and writing skills required.
• Good planning and organizing abilities.

Responsibilities

• Stock and rotate products daily; maintain department cleanliness and safety standards.
• Assist customers, answer questions, and help with product selections.
• Merchandise products effectively; create or adjust signage as needed.
• Support inventory control, loads/unloads trucks, and backroom organization.
• Ensure accuracy of shelf tags and displays; maintain store displays.

Skills

Customer service

Communication

Reading

Writing

Planning

Organizing

Education

HS Diploma or GED

Job description

H-E-B is seeking a Customer Service Representative to stock and maintain a department, while delivering superior customer service. You will stock, rotate products, organize back areas, and ensure safety, sanitation, and signage accuracy.

You will assist customers, answer questions, help with selections, merchandise effectively, and support the night crew with loading and prep. This role emphasizes strong communication, planning, and the ability to lift up to 50 lbs in a fast-paced retail