Retail Customer Service & Merchandising Pro

H-E-B; Abilene (TX); On-site; USD 26,000 - 32,000; Full time

Job summary

H-E-B in Abilene, TX is seeking a Customer Service Specialist to maintain a well-stocked department and deliver superior customer service. You will stock and rotate products daily, assist with inventory, and ensure safety and sanitation standards are met.

The role includes organizing displays, preparing tags/signs, and supporting various departments with customer-centric service. 1+ year of experience preferred; HS diploma or GED required.

Qualifications

• Strong customer service skills are required.
• Reading and writing skills are required.
• Planning and organizing skills are required.
• Communication and interpersonal skills are required.

Responsibilities

• Stock and rotate products daily, assist with inventory control and organize back room for night crew and incoming trucks.
• Provide superior customer service, answer questions, help customers locate products.
• Merchandise products effectively and use suggestive selling techniques to meet customer needs and boost department sales.
• Clean and sanitize the sales floor, display cases, prep areas and equipment; follow safety and sanitation procedures.
• Prepare tags/signs as needed and maintain/construct store displays; knowledge of department offerings (Beauty, Drugstore, Grocery, Entertainment).

Skills

Strong customer service

Reading and writing

Planning and organizing

Communication and interpersonal skills

Education

HS Diploma or GED or equivalent

Job description

H-E-B in Abilene, TX is seeking a Customer Service Specialist to maintain a well-stocked department and deliver superior customer service. You will stock and rotate products daily, assist with inventory, and ensure safety and sanitation standards are met.

The role includes organizing displays, preparing tags/signs, and supporting various departments with customer-centric service. 1+ year of experience preferred; HS diploma or GED required.