Retail Customer Service & Donations Associate

Goodwill of Lane & South Coast Counties & Alaska; Eugene (OR); On-site; USD 18,000 - 26,000; Part time

Job summary

Goodwill of Lane & South Coast Counties & Alaska is seeking a Customer Service Associate to support front-end operations, processing, and donation receiving at the Eugene store. You will help ensure a clean, safe, and welcoming environment while driving production, sales, and service goals.

The role emphasizes excellent customer interactions, teamwork, and adherence to Goodwill’s mission to provide vocational opportunities.

Qualifications

• Must be 16 years of age or older.
• 18 years to operate safety sensitive equipment.
• Previous retail or customer service experience is a plus.
• No minimum education requirements.

Responsibilities

• Provide outstanding customer service by greeting, assisting and engaging with customers and donors.
• Operate cash register and POS system, balance cash drawer, and complete daily reports.

Skills

Customer service

Communication

Team collaboration

Safety awareness

Tools

POS system

Job description

Goodwill of Lane & South Coast Counties & Alaska is seeking a Customer Service Associate to support front-end operations, processing, and donation receiving at the Eugene store. You will help ensure a clean, safe, and welcoming environment while driving production, sales, and service goals.

The role emphasizes excellent customer interactions, teamwork, and adherence to Goodwill’s mission to provide vocational opportunities.