Retail Store Associate: Donor & Customer Care

Goodwill Industries Southern New England Inc; Michigan; On-site; USD 23,000 - 31,000; Full time

Benefits offered by this job

Referral bonuses

Retirement plan contributions

Tuition reimbursement

Gym reimbursement

Emergency assistance funds

Paid time off

Job summary

Goodwill Industries Southern New England Inc. is seeking a Store Associate to support daily store operations, assist donors, and process donations. The role involves handling sales at the POS, maintaining the sales floor, and ensuring a welcoming shopping environment.

Occasional weekend, holiday, and evening shifts are typical; training on non-management duties will be provided, with emphasis on customer service and safety standards.

Qualifications

• High school diploma or GED preferred, not required; 1–3 months related experience or training, or equivalent education/experience.

Responsibilities

• Assist in store operations including receiving and processing donations.
• Complete sales transactions on the POS system with accuracy.
• Display and pull items from sales floor; maintain clean, safe store environment.
• Provide customer service to shoppers and donors; assist with loading items into vehicles.

Skills

Customer service

POS system

Donation handling

Cash handling

Merchandise display

Education

HS diploma or GED preferred

Tools

Cash register

Cleaning/maintenance tools

Job description

Goodwill Industries Southern New England Inc. is seeking a Store Associate to support daily store operations, assist donors, and process donations. The role involves handling sales at the POS, maintaining the sales floor, and ensuring a welcoming shopping environment.

Occasional weekend, holiday, and evening shifts are typical; training on non-management duties will be provided, with emphasis on customer service and safety standards.