Retail Customer Service & Donation Processing

Goodwill Oregon; Anchorage, Northern (AK, KY); Hybrid; USD 22,000 - 28,000; Full time

Job summary

The Goodwill Dimond Store Anchorage in Alaska is seeking a Customer Service Associate to assist donors, shoppers, and coworkers. You will help front-end operations, process donations, and operate the cash register, ensuring accurate transactions and a positive shopping experience.

This role requires good English communication, flexibility to work weekends and holidays, and a willingness to become certified on equipment as needed. The store emphasizes safety, teamwork, and a welcoming environment.

Qualifications

• Must be 16+ years old; 18+ to operate safety-sensitive equipment.
• Retail or customer service experience a plus.
• No minimum education required.

Responsibilities

• Greet customers and donors, provide outstanding service.
• Operate cash register and POS system, balance cash drawer.
• Receive, sort, and price donated goods per guidelines.
• Restock, create displays, and maintain a clean sales floor.
• Follow safety procedures and report hazards or theft.
• Collaborate with team to meet goals and participate in meetings.

Skills

Customer service

Cash handling

POS system

Teamwork

Safety awareness

Tools

POS system

Equipment certification

Job description

The Goodwill Dimond Store Anchorage in Alaska is seeking a Customer Service Associate to assist donors, shoppers, and coworkers. You will help front-end operations, process donations, and operate the cash register, ensuring accurate transactions and a positive shopping experience.

This role requires good English communication, flexibility to work weekends and holidays, and a willingness to become certified on equipment as needed. The store emphasizes safety, teamwork, and a welcoming environment.