Front-Store Customer Service & Donations Associate

Goodwill Alaska; Bend (OR); On-site; USD 18,000 - 26,000; Full time

Job summary

Goodwill North Bend in Bend, OR is hiring a Customer Service Associate to support front-end operations, processing, and donation receiving. You will engage with donors and shoppers, operate the POS, and help maintain a clean, welcoming store environment.

The role emphasizes teamwork, safety, and exceptional service to help Goodwill fulfill its vocational mission and meet daily sales and production goals.

Qualifications

• Must be 16+ years old and 18+ to operate safety-sensitive equipment.
• Previous retail or customer service experience is a plus.
• No minimum education requirements.
• Must become certified on equipment as needed.

Responsibilities

• Greet and assist customers and donors.
• Operate cash register and POS, balance cash drawer.
• Receive, sort, and price donated goods.
• Restock merchandise and maintain a clean, organized sales floor.
• Follow safety and loss prevention procedures.
• Collaborate with team to meet goals.

Skills

Teamwork

Customer service

Communication

Safety

Education

No minimum education requirements

Tools

POS system

Equipment handling

Job description

Goodwill North Bend in Bend, OR is hiring a Customer Service Associate to support front-end operations, processing, and donation receiving. You will engage with donors and shoppers, operate the POS, and help maintain a clean, welcoming store environment.

The role emphasizes teamwork, safety, and exceptional service to help Goodwill fulfill its vocational mission and meet daily sales and production goals.