Retail Customer Service Associate – Framing & BOPIS

Michaels Stores; Amherst (OH); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

401(k) with employer match

Employee Assistance Program

Medical coverage

Dental coverage

Vision coverage

Telemedicine services

Flexible spending accounts

Commuter benefits

Tuition assistance

Adoption assistance

Various voluntary insurance options

Employee discounts

Access to partner discount programs

Job summary

Michaels Stores in Amherst, OH seeks a friendly team member to help customers, operate checkout, stock shelves, and participate in truck unloads and planograms. You will assist customers, enroll them in rewards programs, support BOPIS and SFS processes, and uphold SOPs while maintaining a well-merchandised store.

This role emphasizes customer service, safety, and teamwork; applicants should have retail or customer service experience, be at least 16 years old, and be comfortable standing,

Qualifications

• Retail or customer service experience preferred.
• Applicants must be at least sixteen (16) years old.

Responsibilities

• Help customers shop, locate products and provide solutions.
• Provide fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on Rewards program and Private Label Credit Cards; enroll them.
• Educate customers on VOC survey.
• Assist with Omni channel processes (BOPIS, SFS).
• Participate in truck unload, stocking, and planogram processes.

Skills

Customer service

Cash handling

Job description

Michaels Stores in Amherst, OH seeks a friendly team member to help customers, operate checkout, stock shelves, and participate in truck unloads and planograms. You will assist customers, enroll them in rewards programs, support BOPIS and SFS processes, and uphold SOPs while maintaining a well-merchandised store.

This role emphasizes customer service, safety, and teamwork; applicants should have retail or customer service experience, be at least 16 years old, and be comfortable standing,