Friendly Retail Associate — BOPIS & Framing

Michaels Stores; Portage (MI); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Employee discounts

Partner discount programs

Job summary

Michaels Stores in Portage, MI is seeking a friendly store team member to deliver excellent customer service, help shoppers locate products, and ensure a fast, friendly checkout experience. You will participate in truck unloads, stocking, planograms, and store recovery to keep shelves in stock and well-merchandised while promoting the Michaels Rewards program.

This role requires standing, lifting, and weekend or night shifts; Michaels offers benefits, employee discounts, and equal opportunity

Qualifications

• Retail or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and provide them with solutions
• Provide a fast and friendly checkout experience; execute cash handling to standards
• Engage customers on the Rewards program and Private Label Credit Cards and complete enrollments
• Assist with Omni channel processes including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
• Participate in truck unload, stocking, and planogram (POGs) processes
• Maintain in-stock store through merchandise recovery and go-back processes
• Support shrink and safety programs

Skills

Retail experience

Customer service

Job description

Michaels Stores in Portage, MI is seeking a friendly store team member to deliver excellent customer service, help shoppers locate products, and ensure a fast, friendly checkout experience. You will participate in truck unloads, stocking, planograms, and store recovery to keep shelves in stock and well-merchandised while promoting the Michaels Rewards program.

This role requires standing, lifting, and weekend or night shifts; Michaels offers benefits, employee discounts, and equal opportunity