Retail Customer Experience Specialist

Apple; Town of Florida (NY); On-site; USD 24,796 - 35,817; Full time

Benefits offered by this job

Medical and dental coverage

Employee stock programs

Tuition reimbursement

Product discounts

Job summary

Apple is seeking a Specialist to build brand loyalty and create owners of Apple products. You will deliver exceptional customer service, understand customer needs, and customize recommendations to enrich their lives.

You will stay up to date on Apple's products and services, share knowledge with peers, and contribute to an inclusive store environment while maintaining accuracy and following guidance.

Qualifications

• Ability to work a schedule that may include nights, weekends, and holidays.

Responsibilities

• Deliver excellent service by understanding customer needs and presenting relevant Apple products and services.
• Educate customers on purchase options and ownership opportunities.

Skills

Customer-centric service

Flexible scheduling

Communication

Team collaboration

Curiosity and learning

Job description

Apple is seeking a Specialist to build brand loyalty and create owners of Apple products. You will deliver exceptional customer service, understand customer needs, and customize recommendations to enrich their lives.

You will stay up to date on Apple's products and services, share knowledge with peers, and contribute to an inclusive store environment while maintaining accuracy and following guidance.