Retail Customer Experience Specialist

Family Dollar Stores Of West Virginia LLC; Martinsburg (WV); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar Stores Of West Virginia LLC in Martinsburg, WV is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, process transactions, and ensure store cleanliness and safety.

The role requires strong customer service, the ability to lift 30–50 lbs, and good communication. This is a part-time position with opportunities to grow within the company and participate in available perks.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hospitality, grocery, or similar.
• Ability to follow instructions and read operational documents.
• Physically capable of lifting 30–50 lbs and frequent movement.
• Excellent customer service and relationship skills.
• Strong organizational and communication abilities.

Responsibilities

• Assist customers with questions and recommendations.
• Handle sales transactions at the cash register.
• Maintain cash security and protect company assets.
• Keep the store stocked and perform merchandising tasks.
• Assist with receiving and stocking; unload trucks as needed.
• Maintain a clean, safe, and presentable store environment.
• Perform other duties as assigned.

Skills

Customer service

Cash handling

Stock replenishment

Strong communication

Problem solving

Teamwork

Education

High school diploma or equivalent

Job description

Family Dollar Stores Of West Virginia LLC in Martinsburg, WV is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, process transactions, and ensure store cleanliness and safety.

The role requires strong customer service, the ability to lift 30–50 lbs, and good communication. This is a part-time position with opportunities to grow within the company and participate in available perks.