Retail Customer Experience Associate I

Family Dollar Stores Of West Virginia LLC; Salem (VA); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar Stores Of West Virginia LLC in Salem, WV is seeking a Customer Service Associate to provide a great shopping experience. You will assist customers, handle transactions, stock shelves, and keep the store clean and safe.

We value strong communication and problem-solving skills, plus the ability to lift 30–50 lbs. This role offers part-time hours, with benefits including employee assistance and educational support, among others.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment preferred.
• Ability to follow instructions and interpret operational documents required.
• Must lift 30–50 lbs. and handle frequent walking, standing, stooping, kneeling, climbing, pushing, pulling.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.
• Strong problem-solving and decision-making skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store stocked and recover merchandise.
• Receive merchandise and help unload trucks; stock replenishment.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain cleanliness throughout the store including restrooms, floors, and trash.
• Perform other duties as assigned.

Skills

Customer service

Communication skills

Organizational skills

Problem solving

Physical strength

Education

High School Diploma or equivalent

Job description

Family Dollar Stores Of West Virginia LLC in Salem, WV is seeking a Customer Service Associate to provide a great shopping experience. You will assist customers, handle transactions, stock shelves, and keep the store clean and safe.

We value strong communication and problem-solving skills, plus the ability to lift 30–50 lbs. This role offers part-time hours, with benefits including employee assistance and educational support, among others.