Retail Customer Experience Associate I

Family Dollar Stores Of West Virginia LLC; South Carolina; On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar Stores Of West Virginia LLC is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, handle transactions at the register, keep the store stocked, and unload and stock merchandise to productivity standards.

You should have a high school diploma or equivalent with preferred retail customer service experience. The role requires lifting 30–50 lbs, standing long hours, and maintaining a safe, friendly store environment.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including bathrooms, floors, trash, and neat presentation.
• Other duties as assigned.

Skills

Customer service

Communication

Organization

Problem solving

Physical stamina

Attention to detail

Education

High school diploma or equivalent

Job description

Family Dollar Stores Of West Virginia LLC is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, handle transactions at the register, keep the store stocked, and unload and stock merchandise to productivity standards.

You should have a high school diploma or equivalent with preferred retail customer service experience. The role requires lifting 30–50 lbs, standing long hours, and maintaining a safe, friendly store environment.