Part-Time Retail Customer Experience Associate

Family Dollar Stores Of West Virginia LLC; Pennsylvania; On-site; USD 42,981,000 - 54,443,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Employee Assistance Program

Retirement plans

Educational assistance

Job summary

Family Dollar Stores Of West Virginia LLC in the United States is seeking a Customer Service Associate to deliver a welcoming shopping experience. You will assist customers, process transactions, stock shelves, and help maintain store safety and cleanliness.

The role requires good communication, reliability, and the ability to lift up to 50 lbs. Previous retail or service experience is preferred. Join our team to help customers and advance within a nationwide discount retailer.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, and trash.
• Other duties as assigned.

Skills

Customer service

Communication

Organizational skills

Problem solving

Follow instructions

Physical ability

Retail experience

Education

High school diploma or equivalent

Job description

Family Dollar Stores Of West Virginia LLC in the United States is seeking a Customer Service Associate to deliver a welcoming shopping experience. You will assist customers, process transactions, stock shelves, and help maintain store safety and cleanliness.

The role requires good communication, reliability, and the ability to lift up to 50 lbs. Previous retail or service experience is preferred. Join our team to help customers and advance within a nationwide discount retailer.