Retail Customer Experience Associate

Ross Stores; Philadelphia (Philadelphia County); On-site; USD 17,000 - 22,000; Full time

Job summary

Ross Stores is seeking a Retail Associate to greet customers, assist on the sales floor, and maintain clean, well-merchandised departments. You will process purchases at the register, answer questions, and help ensure a positive shopping experience.

The role emphasizes teamwork, safety, and adherence to company standards in a fast-paced retail environment. Attention to detail, reliable customer service, and basic math skills are important for daily responsibilities, including stocking,

Qualifications

• Effective communication with Customers and Associates in a friendly, professional manner.
• Basic math and cash handling skills for daily transactions.

Responsibilities

• Greet customers and assist on the sales floor with courtesy and knowledge.
• Maintain clean, organized merchandise presentation and store appearance.
• Follow loss prevention guidelines and company policies.
• Operate cash register and process transactions accurately.
• Support Store Leadership to ensure a safe shopping environment.

Skills

Customer service

Communication

Teamwork

Cash handling

Tools

Registers / POS

Job description

Ross Stores is seeking a Retail Associate to greet customers, assist on the sales floor, and maintain clean, well-merchandised departments. You will process purchases at the register, answer questions, and help ensure a positive shopping experience.

The role emphasizes teamwork, safety, and adherence to company standards in a fast-paced retail environment. Attention to detail, reliable customer service, and basic math skills are important for daily responsibilities, including stocking,