Retail Customer Experience Specialist

The TJX Companies, Inc.; Indianapolis (IN); On-site; USD 1,825,000 - 1,894,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Medical/dental/vision

Paid holidays

Employee assistance program

Job summary

HomeGoods at The TJX Companies, Inc. is seeking team members to deliver exceptional customer experiences in a fast-paced retail setting at our Indianapolis location.

You will engage with customers, maintain a clean store environment, and promote store programs while adhering to standard operating procedures. Qualifications emphasize excellent customer service, strong communication, multi-tasking ability, and willingness to support various areas of the store.

Qualifications

• Excellent customer service skills.
• Ability to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with all customers and maintaining a clean, organized store environment.
• Adhere to operational, merchandise, and loss prevention standards.
• Cross-train to support needs across store areas.

Skills

Customer service

Communication

Organizational skills

Multi-tasking

Adapt to changes

Teamwork

Ability to lift heavy objects

Job description

HomeGoods at The TJX Companies, Inc. is seeking team members to deliver exceptional customer experiences in a fast-paced retail setting at our Indianapolis location.

You will engage with customers, maintain a clean store environment, and promote store programs while adhering to standard operating procedures. Qualifications emphasize excellent customer service, strong communication, multi-tasking ability, and willingness to support various areas of the store.