Seasonal Merchandising & Customer Experience Associate

The TJX Companies, Inc.; Los Angeles (CA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Associate discount

EAP

Smoking cessation support

Bereavement leave

401(k) contributions

Child care & cell phone discounts

Pet & legal insurance

Credit union

Referral bonuses

Job summary

HomeGoods at The TJX Companies, Inc. is seeking team members to deliver an outstanding customer experience in a fast-paced store environment.

You will engage with customers, maintain store cleanliness, and ensure adherence to operational standards while supporting multiple areas as needed to meet business demands. Candidates should have strong communication skills, be able to work a flexible schedule, and excel in a team setting.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Job description

HomeGoods at The TJX Companies, Inc. is seeking team members to deliver an outstanding customer experience in a fast-paced store environment.

You will engage with customers, maintain store cleanliness, and ensure adherence to operational standards while supporting multiple areas as needed to meet business demands. Candidates should have strong communication skills, be able to work a flexible schedule, and excel in a team setting.