Retail Customer Experience Specialist

The TJX Companies, Inc.; Town of Florida (NY); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Associate discount

EAP

smoking cessation

bereavement

401(k) Associate contributions

child care & cell phone discounts

pet & legal insurance

credit union

referral bonuses.

Job summary

HomeGoods at The TJX Companies, Inc. is seeking team members focused on delivering a top-notch customer experience in a fast-paced retail environment. You will engage with customers, maintain store standards, and support store operations.

You should have strong communication, organizational skills, and the ability to multi-task while adhering to policies and procedures. This position offers competitive pay and benefits in a dynamic, diverse workplace.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining a clean, organized store environment.
• Ring customer purchases/returns and handle transactions accurately.
• Promote credit and loyalty programs and support store policies.

Skills

Customer service

Communication

Retail experience

Job description

HomeGoods at The TJX Companies, Inc. is seeking team members focused on delivering a top-notch customer experience in a fast-paced retail environment. You will engage with customers, maintain store standards, and support store operations.

You should have strong communication, organizational skills, and the ability to multi-task while adhering to policies and procedures. This position offers competitive pay and benefits in a dynamic, diverse workplace.