Retail Customer Experience Associate

The TJX Companies, Inc.; West Fargo (ND); Presencial; USD 21 000 - 22 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Associate discount

401(k) matching contributions

Health insurance

Resumo da oferta

HomeGoods at The TJX Companies, Inc. is seeking team members to deliver a highly satisfied customer experience across our store environment. You will embody customer experience principles, maintain cleanliness, and support store operations.

The role may be cross-trained to assist in multiple areas to meet business needs. Responsibilities include modeling customer service, promoting loyalty programs, processing sales and returns, and upholding merchandising standards.

Qualificações

• Customer service experience and ability to engage with customers.
• Flexible schedule to meet business needs.
• Strong communication and organizational skills.
• Ability to multi-task and adapt to changes.
• Ability to lift heavy objects with or without accommodation.

Responsabilidades

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Conhecimentos

Customer service

Flexible schedule

Communication

Organizational skills

Multi-tasking

Adaptability

Lifting ability

Teamwork

Retail experience preferred

Descrição da oferta de emprego

HomeGoods at The TJX Companies, Inc. is seeking team members to deliver a highly satisfied customer experience across our store environment. You will embody customer experience principles, maintain cleanliness, and support store operations.

The role may be cross-trained to assist in multiple areas to meet business needs. Responsibilities include modeling customer service, promoting loyalty programs, processing sales and returns, and upholding merchandising standards.