Retail Customer Experience Specialist – Growth & Benefits

The TJX Companies, Inc.; San Clemente (CA); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Medical/Dental/Vision insurance

Paid holidays/vacation/sick

Job summary

HomeGoods at The TJX Companies, Inc. offers a position focused on delivering a superior customer experience in a fast-paced retail environment. You will engage customers, process purchases and returns accurately, and promote credit and loyalty programs while upholding merchandising standards.

You may be cross-trained to support multiple store areas, with emphasis on teamwork, safety, and loss prevention. Competitive pay and comprehensive benefits accompany this role.

Qualifications

• Excellent customer service skills.
• Strong communication and organizational abilities.
• Ability to multi-task and adapt to changing priorities.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers.
• Ring up purchases and returns accurately and follow procedures.
• Promote credit and loyalty programs to customers.
• Maintain merchandising standards and prepare merchandise for display.
• Support store recovery and maintain cleanliness throughout the sales floor.
• Comply with labor laws and store policies.

Skills

Customer service

Communication

Organizational skills

Multi-tasking

Flexible schedule

Job description

HomeGoods at The TJX Companies, Inc. offers a position focused on delivering a superior customer experience in a fast-paced retail environment. You will engage customers, process purchases and returns accurately, and promote credit and loyalty programs while upholding merchandising standards.

You may be cross-trained to support multiple store areas, with emphasis on teamwork, safety, and loss prevention. Competitive pay and comprehensive benefits accompany this role.