Retail Customer Experience Specialist

Winners Merchants International, L.P.; Town of Ithaca (NY); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) contribution for associates

Healthcare options (medical/dental/vis

Paid holidays/vacation/sick

Scholarship program

Job summary

HomeGoods at TJX Companies is seeking team members to deliver exceptional customer service and maintain a clean, organized store. You’ll engage with customers, promote loyalty programs, and support daily operations while upholding merchandising standards.

Ideal candidates have strong communication skills, attention to detail, and the ability to multitask in a fast-paced retail environment. Seasonal or full-time opportunities may apply, with a competitive hourly wage.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to lift heavy objects with or without accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Model and deliver customer experience that keeps customers satisfied and informed.
• Rings customer purchases/returns and handles cash according to procedures.
• Promotes credit and loyalty programs.
• Maintains merchandising standards and prepares merchandise for the floor.
• Supports store recovery and keeps the sales floor clean and organized.
• Participates in safety, shrink reduction, and loss prevention efforts.
• Other duties as assigned.

Skills

Customer service

Communication

Multitasking

Lifting ability

Teamwork

Retail experience

Job description

HomeGoods at TJX Companies is seeking team members to deliver exceptional customer service and maintain a clean, organized store. You’ll engage with customers, promote loyalty programs, and support daily operations while upholding merchandising standards.

Ideal candidates have strong communication skills, attention to detail, and the ability to multitask in a fast-paced retail environment. Seasonal or full-time opportunities may apply, with a competitive hourly wage.