Retail Customer Experience & Merchandising Associate

The TJX Companies, Inc.; Davenport (IA); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Credit union

Referral bonuses

Job summary

HomeGoods at The TJX Companies, Inc. is seeking team members to deliver a highly satisfied customer experience across our store environment. You will engage with customers, process purchases, and support loss prevention, merchandising, and safety standards.

Ideal candidates bring strong customer service, communication, and organizational skills, and can multi-task in a dynamic store setting. A flexible schedule and teamwork with peers and supervisors are expected, with competitive pay and

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.

Skills

Customer service

Flexibility

Communication

Organization

Multi-tasking

Attention to detail

Teamwork

Retail experience

Job description

HomeGoods at The TJX Companies, Inc. is seeking team members to deliver a highly satisfied customer experience across our store environment. You will engage with customers, process purchases, and support loss prevention, merchandising, and safety standards.

Ideal candidates bring strong customer service, communication, and organizational skills, and can multi-task in a dynamic store setting. A flexible schedule and teamwork with peers and supervisors are expected, with competitive pay and