Retail Customer Experience Champion

The TJX Companies, Inc.; Oak Lawn (IL); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Medical/dental/vision

HSA

Paid holidays

Job summary

HomeGoods at The TJX Companies, Inc. is hiring a team member to deliver outstanding customer service and keep the store organized and inviting.

You will engage customers, process transactions, and support ongoing merchandising and loss-prevention efforts in a fast-paced retail environment. The role requires a flexible schedule, strong communication, and the ability to multitask across different store areas.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Respond effectively to changes in direction or unexpected situations.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining store standards.
• Ring up purchases/returns accurately and follow procedures.
• Promote credit and loyalty programs.
• Maintain merchandising standards and prepare merchandise for the floor.
• Support store safety and shrink reduction initiatives.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Adaptability

Job description

HomeGoods at The TJX Companies, Inc. is hiring a team member to deliver outstanding customer service and keep the store organized and inviting.

You will engage customers, process transactions, and support ongoing merchandising and loss-prevention efforts in a fast-paced retail environment. The role requires a flexible schedule, strong communication, and the ability to multitask across different store areas.