Customer Experience Associate

The TJX Companies, Inc.; Lake Mohegan (NY); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Associate discount

401(k) employer contributions

Health insurance overview

Paid holidays/vacation

Dental/Vision insurance

Job summary

HomeGoods at The TJX Companies, Inc. is seeking a customer-focused team member to deliver an outstanding shopping experience. You will engage with customers, process transactions, and support store operations across the sales floor.

The role emphasizes teamwork, adherence to policies, and a positive store culture. Ideal applicants bring strong communication and the ability to multitask in a fast-paced environment, with a willingness to work a flexible schedule to meet business needs.

Qualifications

• Strong customer service skills and a friendly, helpful attitude.
• Able to work a flexible schedule to support business needs.
• Clear communication and strong organizational skills.
• Ability to multitask in a fast-paced retail environment.

Responsibilities

• Deliver a highly satisfied customer experience through engaging interactions.
• Ring purchases and returns accurately and handle payments per procedures.
• Promote credit and loyalty programs to customers.
• Support merchandising and store recovery throughout the day.
• Maintain cleanliness and organization of the sales floor.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Job description

HomeGoods at The TJX Companies, Inc. is seeking a customer-focused team member to deliver an outstanding shopping experience. You will engage with customers, process transactions, and support store operations across the sales floor.

The role emphasizes teamwork, adherence to policies, and a positive store culture. Ideal applicants bring strong communication and the ability to multitask in a fast-paced environment, with a willingness to work a flexible schedule to meet business needs.