Retail Customer Experience Specialist

Michaels Stores; Grand Prairie (TX); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Medical, dental, and vision coverage

Tuition assistance

Flexible spending accounts

Commuter benefits

Job summary

Michaels Stores in Grand Prairie, TX is seeking a Store Associate to help customers, locate products, and provide a fast, friendly checkout experience. You will assist with truck unloading, stocking, and maintaining planograms to keep the store well-merchandised.

Responsibilities include engaging customers in rewards programs, supporting OMNI-channel processes, and upholding SOPs while ensuring safety and a positive shopping environment.

Qualifications

• Retail or customer service experience preferred.
• Ability to stand for long periods and move around the store.
• Willingness to learn and follow SOPs and safety procedures.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide fast, friendly checkout with accurate cash handling.
• Promote rewards program and Private Label Credit Cards enrollments.
• Assist with truck unload, stocking, and planogram maintenance.
• Support SISO, AD sets, and shrink/safety programs.
• Maintain a well-merchandised, in-stock store.

Skills

Customer service

Cash handling

POS systems

Stocking

Merchandising

Teamwork

Tools

POS system

Job description

Michaels Stores in Grand Prairie, TX is seeking a Store Associate to help customers, locate products, and provide a fast, friendly checkout experience. You will assist with truck unloading, stocking, and maintaining planograms to keep the store well-merchandised.

Responsibilities include engaging customers in rewards programs, supporting OMNI-channel processes, and upholding SOPs while ensuring safety and a positive shopping environment.