Retail Customer Experience Associate

Michaels Stores; Grandville (MI); On-site; USD 24,000 - 30,000; Full time

Benefits offered by this job

401(k) with employer match

Employee discounts

Medical

Dental

Job summary

Michaels Stores in Grandville, MI is seeking team members to deliver friendly customer service, help shoppers find products, and ensure a fast, courteous checkout experience. You’ll complete truck unloading and merchandise duties, maintain planograms, and support store recovery to deliver our Brand Promises.

Highlights include participating in Buy Online Pickup in Store and Ship From Store, assisting with inventory, shrink and safety programs, and staying aligned with SOPs.

Qualifications

• Retail or customer service experience preferred.
• Able to stand for long periods.
• Move throughout the store and lift/move merchandise as needed.

Responsibilities

• Help customers locate products and provide solutions.
• Provide fast checkout with cash handling to standards.
• Engage customers on the Rewards program and Private Label Credit Cards.

Skills

Retail experience

Customer service

Job description

Michaels Stores in Grandville, MI is seeking team members to deliver friendly customer service, help shoppers find products, and ensure a fast, courteous checkout experience. You’ll complete truck unloading and merchandise duties, maintain planograms, and support store recovery to deliver our Brand Promises.

Highlights include participating in Buy Online Pickup in Store and Ship From Store, assisting with inventory, shrink and safety programs, and staying aligned with SOPs.