Retail Customer Experience Specialist

Macy's; Appleton (WI); In loco; USD 17.000 - 22.000; Tempo pieno

Descrizione del lavoro

Macy's in Appleton is seeking a Customer Experience Colleague to deliver personalized shopping experiences at every touchpoint. You will engage customers, suggest fashion with fit and function, and drive cross-category sales while leveraging digital tools.

You will collaborate with store teams and brand partners to resolve challenges and ensure floor readiness, merchandise setup, and smooth opening/closing procedures. A can-do attitude and strong communication are essential.

Competenze

• Flexible availability including days, evenings, weekends and holidays.
• Ability to understand and communicate effectively with customers and colleagues.
• Read and understand employment policies in English.
• Comfortable collaborating with customers and team members.

Mansioni

• Provide exceptional customer service and sell across categories.
• Build relationships, greet customers, and explain loyalty benefits.
• Support floor readiness, merchandise setup, and daily store operations.

Conoscenze

Customer service

Communication

Sales

Teamwork

Credit accounts

Strumenti

Cash register

Descrizione del lavoro

Macy's in Appleton is seeking a Customer Experience Colleague to deliver personalized shopping experiences at every touchpoint. You will engage customers, suggest fashion with fit and function, and drive cross-category sales while leveraging digital tools.

You will collaborate with store teams and brand partners to resolve challenges and ensure floor readiness, merchandise setup, and smooth opening/closing procedures. A can-do attitude and strong communication are essential.