Guest Experience & Fashion Sales Specialist

Macy's, Inc.; Riverside (CA); Presencial; USD 32 000 - 42 000; Tempo integral

Resumo da oferta

Macy's, Inc. is seeking a Customer Experience Colleague to deliver exceptional, personalized shopping experiences across store and digital channels. You will engage customers, understand needs, and guide product selection to drive sales while upholding brand standards.

Collaborating with peers and brand partners, you will support merchandise presentation, floor readiness, events, and the customer journey from greeting to checkout. A positive, proactive attitude is essential.

Qualificações

• 2+ years of selling or customer experience preferred
• Ability to engage customers and upsell respectfully
• Strong communication and interpersonal skills
• Comfort with using technology and handheld devices

Responsabilidades

• Create personalized shopping experiences for customers across in-store and online touchpoints
• Drive cross-category sales and meet daily targets
• Build client relationships using loyalty programs and outreach tools
• Support floor readiness, merchandising setup, event execution, and opening/closing procedures

Conhecimentos

Customer engagement

Sales experience

Effective communication

Team collaboration

Ferramentas

POS system

Descrição da oferta de emprego

Macy's, Inc. is seeking a Customer Experience Colleague to deliver exceptional, personalized shopping experiences across store and digital channels. You will engage customers, understand needs, and guide product selection to drive sales while upholding brand standards.

Collaborating with peers and brand partners, you will support merchandise presentation, floor readiness, events, and the customer journey from greeting to checkout. A positive, proactive attitude is essential.