Retail Customer Experience Leader

The TJX Companies, Inc.; Lexington (VA); Sur place; USD 20 000 - 21 000; Plein temps

Avantages offerts par ce poste

Associate discount

401(k) Associate contributions

Health/dental/vision

HSA

Life insurance

Paid holidays/vacation/sick

Scholarship program

Referral bonuses

Résumé du poste

The TJX Companies, Inc. in Lexington, VA is hiring to promote an excellent customer experience, supervise front-of-store Associates, and model outstanding service. You will lead by example, ensure a clean, welcoming environment, and support loyalty programs.

You will train and mentor Associates on front-end principles, coordinate breaks, respond to customer concerns, and help manage schedules. The role requires flexibility, strong merchandising knowledge, and teamwork, with opportunities for

Qualifications

• 1 year retail experience required with 6 months of leadership experience.
• Strong merchandising knowledge and flexibility to multi-task.
• Excellent communication and organizational abilities.

Responsabilités

• Promote an excellent customer experience and supervise front-of-store Associates.
• Lead by example, ensure a clean, welcoming environment, and support loyalty programs.
• Train and mentor Associates on front-end principles and schedules.
• Address customer concerns promptly and coordinate breaks for staff.
• Ensure adherence to labor laws, policies, and safety standards.

Connaissances

Retail leadership

Customer service

Merchandising techniques

Multitasking

Communication skills

Organizational skills

Description du poste

The TJX Companies, Inc. in Lexington, VA is hiring to promote an excellent customer experience, supervise front-of-store Associates, and model outstanding service. You will lead by example, ensure a clean, welcoming environment, and support loyalty programs.

You will train and mentor Associates on front-end principles, coordinate breaks, respond to customer concerns, and help manage schedules. The role requires flexibility, strong merchandising knowledge, and teamwork, with opportunities for