Retail Customer Experience Lead — Front End & Loyalty

The TJX Companies, Inc.; Houston (TX); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k)

Health care FSA

Life insurance

Paid parental leave

Paid holidays/vacation/sick

Job summary

TJ Maxx at USA TJ Maxx Store 1439 in Houston TX is seeking a front-end supervisor to lead Associates, promote outstanding customer service, and support loyalty programs. The role emphasizes teamwork, training, and adherence to store policies in a fast-paced retail environment.

Ideal candidates have 1 year of retail experience and at least 6 months of leadership, with strong communication, multitasking, and organizational abilities. Flexible schedule including nights and weekends is required.

Qualifications

• 1 year of retail experience and 6 months of leadership experience.
• Excellent communication and organizational skills with attention to detail.
• Willingness to train Associates and promote a positive customer experience.

Responsibilities

• Promote an excellent customer experience and oversee front-of-store Associates.
• Assign registers, coordinate breaks, and ensure POS coverage.
• Train and coach Associates on front-end principles and loyalty programs.

Skills

Strong communication

Organizational skills

Attention to detail

Team player

Able to train others

Multi-tasking

Job description

TJ Maxx at USA TJ Maxx Store 1439 in Houston TX is seeking a front-end supervisor to lead Associates, promote outstanding customer service, and support loyalty programs. The role emphasizes teamwork, training, and adherence to store policies in a fast-paced retail environment.

Ideal candidates have 1 year of retail experience and at least 6 months of leadership, with strong communication, multitasking, and organizational abilities. Flexible schedule including nights and weekends is required.