Retail Customer Experience Lead, Flexible Hours

The TJX Companies, Inc.; Madison (WI); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Healthcare benefits

Job summary

The TJX Companies, Inc. is seeking a frontline leader at Marshalls in Madison, WI. You will oversee daily store operations, guide Associates, promote loyalty programs, and ensure a positive customer experience.

Ideal candidates bring retail experience, leadership skills, and a knack for multitasking in a fast-paced environment. The role supports a flexible schedule including nights and weekends, with a competitive hourly wage and benefits.

Qualifications

• 1 year retail experience
• 6 months of leadership experience
• Strong communication and organizational skills with attention to detail
• Able to multi-task and train others

Responsibilities

• Promote an excellent customer experience.
• Oversee a team of Associates at front of store.
• Train and mentor Associates on front-end principles and loyalty programs.
• Ensure adherence to labor laws, policies, and procedures.
• Coordinate breaks, assign registers, and ensure POS coverage.

Skills

Customer service

Merchandising

Communication

multitasking

Team leadership

Tools

POS system

Job description

The TJX Companies, Inc. is seeking a frontline leader at Marshalls in Madison, WI. You will oversee daily store operations, guide Associates, promote loyalty programs, and ensure a positive customer experience.

Ideal candidates bring retail experience, leadership skills, and a knack for multitasking in a fast-paced environment. The role supports a flexible schedule including nights and weekends, with a competitive hourly wage and benefits.