Seasonal Retail Associate: Customer Experience

The TJX Companies, Inc.; Madison (WI); On-site; USD 17,000 - 22,000; Full time

Job summary

Marshalls at The TJX Companies, in Madison, WI, seeks team members who deliver a highly satisfied customer experience by engaging with shoppers, maintaining a clean and organized store, and following all operating procedures. This role offers exposure to multiple store areas and a chance to contribute to a dynamic off-price retailer.

You may work across areas to support the business, model honesty and respect, promote loyalty programs, handle purchases accurately, and contribute to store

Qualifications

• Experience delivering a high-quality customer experience.
• Ability to engage with customers and work across store areas as needed.

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day

Skills

Customer service

Job description

Marshalls at The TJX Companies, in Madison, WI, seeks team members who deliver a highly satisfied customer experience by engaging with shoppers, maintaining a clean and organized store, and following all operating procedures. This role offers exposure to multiple store areas and a chance to contribute to a dynamic off-price retailer.

You may work across areas to support the business, model honesty and respect, promote loyalty programs, handle purchases accurately, and contribute to store