Retail Customer Experience Specialist (Flexible Schedule)

The TJX Companies, Inc.; Sioux City (IA); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Health insurance

Credit union

Paid holidays/vacation/sick

Job summary

Marshalls at The TJX Companies, Inc. is seeking a team member who delivers a high-quality customer experience in a fast-paced retail setting.

You will engage with customers, process transactions, promote loyalty programs, and help maintain an organized store environment. The role requires strong communication and organizational skills, the ability to multitask, and a flexible schedule to meet business needs.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Model established customer experience practices with external customers.
• Promote credit and loyalty programs.
• Maintain and uphold merchandising standards and procedures.
• Process and prepare merchandise for the sales floor per company procedures.
• Support store recovery and cleanliness throughout the day.
• Adhere to labor laws and store policies.
• Participate in shrink reduction goals and safety initiatives.
• Perform other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Organizational skills

Multitasking

Adaptability

Job description

Marshalls at The TJX Companies, Inc. is seeking a team member who delivers a high-quality customer experience in a fast-paced retail setting.

You will engage with customers, process transactions, promote loyalty programs, and help maintain an organized store environment. The role requires strong communication and organizational skills, the ability to multitask, and a flexible schedule to meet business needs.