Retail Customer Experience Lead

Bass Pro Shops

Town of Clifton Park (NY)

On-site

USD 28,000 - 31,000

Full time

14 days+

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Benefits offered by this job

Medical
Dental
Vision
HSA
FSA
Voluntary benefits
401k
Retirement Savings
Paid holidays
Paid vacation
Paid sick time
Bass Pro Cares Fund

Job summary

Bass Pro Shops in Town of Clifton Park, NY, is seeking a Team Leader to guide department associates in daily operations, merchandising, inventory control, pricing, stocking, and customer service. You will implement directives, staff the department, train and evaluate employees, and ensure a positive, high-service environment.

Responsibilities include ensuring plan-o-grams, executing promotions, maintaining pricing and UPC accuracy, and coordinating events with management.

Qualifications

  • High School Diploma or equivalent required.
  • 2 to 4 years in Retail Sales Supervisory experience preferred.
  • Strong POS and inventory systems knowledge.

Responsibilities

  • Directs department associates daily and ensures service quality.
  • Maintains pricing, plan-o-grams, and signage.
  • Staffing, interviewing, training, and scheduling.
  • Coordinates events and promotions with management.

Skills

Leadership
Merchandising
Inventory management
Customer service
Staff supervision

Education

High School Diploma

Tools

POS systems
MS Office
Inventory software

Job description

Bass Pro Shops in Town of Clifton Park, NY, is seeking a Team Leader to guide department associates in daily operations, merchandising, inventory control, pricing, stocking, and customer service. You will implement directives, staff the department, train and evaluate employees, and ensure a positive, high-service environment.

Responsibilities include ensuring plan-o-grams, executing promotions, maintaining pricing and UPC accuracy, and coordinating events with management.

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