Retail Team Lead: Customer Experience & Merchandising

Bass Pro Shops; Florida; Sur place; USD 42 000 - 56 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

Health Savings Account

Flexible Spending Account

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Paid sick time

Bass Pro Cares Fund

Résumé du poste

Bass Pro Shops is seeking a Team Leader to guide department associates, ensuring sales, customer service, and proper merchandising across the floor in a fast-paced outdoors retail environment.

You will lead daily operations, coordinate staffing, and uphold corporate standards while training staff and supporting managers in achieving goals. A strong service mindset and product knowledge are required.

Qualifications

• Minimum degree: High School Diploma or equivalent.
• 2–4 years in Retail Sales experience.
• Supervisory experience is a plus.

Responsabilités

• Direct department associates daily and coordinate staffing.
• Maintain merchandising directives and plan-o-grams.
• Provide excellent customer service and resolve issues with GSM/DM and HR.
• Prepare to-do lists and support special events; monitor pricing and UPC integrity.

Connaissances

Customer service

Interpersonal skills

Reading reports

Meetings & presentations

POS/inventory software

Formation

High School diploma or equivalent

Outils

POS systems

Inventory management systems

Spreadsheets

Description du poste

Bass Pro Shops is seeking a Team Leader to guide department associates, ensuring sales, customer service, and proper merchandising across the floor in a fast-paced outdoors retail environment.

You will lead daily operations, coordinate staffing, and uphold corporate standards while training staff and supporting managers in achieving goals. A strong service mindset and product knowledge are required.