Retail Customer Experience Lead

The TJX Companies, Inc.; Hendersonville (TN); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Medical/dental/vision coverage

Paid holidays and vacation

Job summary

The TJX Companies, Inc. is seeking a store leadership role at our Hendersonville, TN location. You will oversee front-end associates, promote a positive customer experience, and support loyalty programs while maintaining a clean, efficient store environment.

Ideal candidates will have 1 year of retail experience with at least 6 months in leadership, strong merchandising knowledge, and the ability to train others. A flexible schedule including nights and weekends is required.

Qualifications

• Strong merchandising techniques.
• Ability to multi-task effectively in a fast-paced retail environment.
• Clear communication and strong organizational skills.

Responsibilities

• Creates a positive customer experience and supports loyalty programs.
• Trains and mentors front-end associates on store processes.
• Manages register assignments, breaks, and POS coverage.
• Addresses customer concerns promptly and maintains a clean store environment.
• Ensures compliance with labor laws and company policies.
• Promotes safety and loss prevention initiatives.
• Other duties as assigned by store management.

Skills

merchandising techniques

multi-tasking

communication

organizational skills

train others

leadership experience

flexible schedule

customer service

Job description

The TJX Companies, Inc. is seeking a store leadership role at our Hendersonville, TN location. You will oversee front-end associates, promote a positive customer experience, and support loyalty programs while maintaining a clean, efficient store environment.

Ideal candidates will have 1 year of retail experience with at least 6 months in leadership, strong merchandising knowledge, and the ability to train others. A flexible schedule including nights and weekends is required.