Customer Experience Coach & Front-End Lead

The TJX Companies, Inc.; Bristol (TN); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health insurance

Paid holidays

Job summary

The TJX Companies, Inc. Marshalls location in Bristol, TN is seeking a front-end leadership role to drive excellent customer service and store operations. You’ll train Associates, promote loyalty programs, and ensure compliance with labor policies while maintaining a clean, organized front end.

Strong merchandising knowledge and communication skills are required for these duties. Available to work nights and weekends; prior retail and leadership experience is valued.

Qualifications

• 1 year retail and 6 months of leadership experience
• Promotes loyalty programs and customer service
• Ensures adherence to labor laws and policies

Responsibilities

• Oversees a team of Associates at front of store ensuring prompt, courteous customer service
• Trains and mentors Associates on front end principles
• Coordinates breaks and manages POS coverage
• Promotes loyalty programs and maintains store cleanliness
• Communicates priorities clearly with management and staff

Skills

Customer service

Leadership

Communication

Merchandising

Training

Teamwork

Job description

The TJX Companies, Inc. Marshalls location in Bristol, TN is seeking a front-end leadership role to drive excellent customer service and store operations. You’ll train Associates, promote loyalty programs, and ensure compliance with labor policies while maintaining a clean, organized front end.

Strong merchandising knowledge and communication skills are required for these duties. Available to work nights and weekends; prior retail and leadership experience is valued.