Retail Customer Experience Associate

The TJX Companies, Inc.; Village of Patchogue (NY); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Associate discount

EAP

Smoking cessation

Bereavement leave

401(k) contributions

Child care discounts

Cell phone discounts

Pet insurance

Legal insurance

Credit union

Referral bonuses

Job summary

HomeGoods at The TJX Companies, Inc. in Patchogue, NY is seeking a customer-focused associate. You will deliver a highly satisfying shopping experience by engaging with customers, maintaining a clean store, and supporting loss-prevention standards.

Cross-training across store areas may occur to meet business needs. You should demonstrate outstanding service, strong communication, and the ability to multi-task in a fast-paced retail environment, while adhering to all store policies and safety

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes and unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

Customer service

Communication

Multi-tasking

Detail-oriented

Flexible schedule

Teamwork

Job description

HomeGoods at The TJX Companies, Inc. in Patchogue, NY is seeking a customer-focused associate. You will deliver a highly satisfying shopping experience by engaging with customers, maintaining a clean store, and supporting loss-prevention standards.

Cross-training across store areas may occur to meet business needs. You should demonstrate outstanding service, strong communication, and the ability to multi-task in a fast-paced retail environment, while adhering to all store policies and safety