Retail Support & Customer Experience Associate

The TJX Companies, Inc.; Baytown (TX); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Healthcare options

Job summary

HomeGoods at The TJX Companies, Inc. is seeking a team member to deliver a high-quality customer experience in a busy retail setting. You will engage with customers, promote loyalty programs, and maintain store appearance while following procedures and standards.

Role requires strong communication, the ability to multitask, and flexibility to work varied hours. The position supports store operations and loss-prevention efforts, with opportunities for growth within TJX's global brands.

Qualifications

• Excellent customer service skills required.
• Ability to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multitasking and adapting to changes in direction.

Responsibilities

• Model established customer experience practices with customers.
• Promote credit and loyalty programs.
• Accurately ring purchases/returns and handle change.
• Maintain merchandising and store cleanliness.
• Support store safety and loss-prevention efforts.
• Participate in store recovery and recovery of merchandise.

Skills

Customer service

Flexible schedule

Communication skills

Multitasking

Adaptability

Physical ability

Teamwork

Retail experience

Job description

HomeGoods at The TJX Companies, Inc. is seeking a team member to deliver a high-quality customer experience in a busy retail setting. You will engage with customers, promote loyalty programs, and maintain store appearance while following procedures and standards.

Role requires strong communication, the ability to multitask, and flexibility to work varied hours. The position supports store operations and loss-prevention efforts, with opportunities for growth within TJX's global brands.