Front End Associate: Customer Experience Pro

The TJX Companies, Inc.; Shirley (NY); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Associate discount

EAP

401(k) Associate contributions

Child care discounts

Cell phone discounts

Pet insurance

Legal insurance

Credit union

Referral bonuses

Medical/dental/vision

HSA

Life insurance

Short/long term disability

Paid parental leave

Paid holidays/vacation/sick

Auto/home insurance discounts

Scholarship program

Adoption assistance

Job summary

The TJX Companies, Inc. is seeking a Customer Associate at HomeGoods in Shirley, NY.

You will deliver a highly satisfying customer experience by engaging with guests, following customer experience principles, and keeping the store clean and organized to support the business needs. You will model positive customer interactions, promote loyalty programs, process transactions accurately, and assist in various store areas as needed.

Qualifications

• Excellent customer service skills required.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills.
• Capable of multi-tasking in a fast-paced environment.
• Ability to adapt to changes in direction or unexpected situations.
• Physical ability to lift heavy objects with or without accommodation.
• Works well with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Model and deliver outstanding customer experience and maintain a clean, organized store environment.
• Adhere to operational, merchandise, and loss prevention standards.
• Ring customer purchases/returns and manage cash handling per procedures.
• Promote credit and loyalty programs.
• Prepare merchandise for sales floor following procedures.
• Assist with store recovery and maintenance throughout the day.
• Maintain safety and security practices; support shrink reduction goals.
• Support other duties as assigned.

Job description

The TJX Companies, Inc. is seeking a Customer Associate at HomeGoods in Shirley, NY.

You will deliver a highly satisfying customer experience by engaging with guests, following customer experience principles, and keeping the store clean and organized to support the business needs. You will model positive customer interactions, promote loyalty programs, process transactions accurately, and assist in various store areas as needed.