Retail Merchandising & Customer Experience Associate

The TJX Companies, Inc.; Village of Valley Stream (NY); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Associate discount

EAP

401(k) Associate contributions

Health benefits and wellness

Paid holidays/vacation/sick

Job summary

HomeGoods, part of The TJX Companies, Inc., seeks team members dedicated to delivering a highly satisfied customer experience in a fast-paced retail setting. You will engage with customers, maintain store standards, and support merchandising and loss prevention initiatives.

The role emphasizes adaptability, strong communication, and the ability to handle multiple tasks while preserving a welcoming environment for shoppers in Valley Stream.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned

Skills

Customer service

Communication

Organizational skills

Multi-tasking

Flexible schedule

Attention to detail

Job description

HomeGoods, part of The TJX Companies, Inc., seeks team members dedicated to delivering a highly satisfied customer experience in a fast-paced retail setting. You will engage with customers, maintain store standards, and support merchandising and loss prevention initiatives.

The role emphasizes adaptability, strong communication, and the ability to handle multiple tasks while preserving a welcoming environment for shoppers in Valley Stream.