Retail Customer Experience Associate

Von Maur, Inc.; McFarland (WI); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

401(k) retirement plan

Merchandise discount

Comprehensive benefits

Promote from within

No extended holiday hours

Job summary

Von Maur, Inc. is seeking a Customer Service Counter Associate to connect with shoppers, greet customers, answer questions, and manage in-store services. This fast-paced department offers opportunities to impact several areas of our store operations.

You will handle phone inquiries, assist with charge accounts, prepare purchases for shipment, and maintain an organized counter. On-site day, evening, and weekend shifts are available, with strong benefits and employee development opportunities.

Qualifications

• Prior experience in a retail customer service role.
• Able to greet customers warmly and manage inquiries.
• Comfort with handling payments and basic banking tasks.

Responsibilities

• Greet customers and provide friendly service.
• Answer and direct telephone inquiries.
• Open and manage customer charge accounts and answer questions.
• Prepare, box, and wrap purchases for shipment.
• Handle service counter cash and bank deposits.
• Maintain a clean, organized department and be available for day/evening/weekend shifts.

Skills

Customer service

Phone handling

Cash handling

Multi-tasking

Job description

Von Maur, Inc. is seeking a Customer Service Counter Associate to connect with shoppers, greet customers, answer questions, and manage in-store services. This fast-paced department offers opportunities to impact several areas of our store operations.

You will handle phone inquiries, assist with charge accounts, prepare purchases for shipment, and maintain an organized counter. On-site day, evening, and weekend shifts are available, with strong benefits and employee development opportunities.