Retail Customer Experience Associate

Dollar Tree Stores INC; Champaign (IL); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC in Champaign, IL is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, handle sales at the register, and help restock merchandise while maintaining a safe, clean store environment.

The role requires prior customer service experience, strong communication, and the ability to lift 30–50 lbs. This is a part-time position with opportunities to learn and grow within the team.

Qualifications

• High school diploma preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift 30–50 lbs and meet demands of frequent walking and standing.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.
• Strong problem-solving and decision-making skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Process sales transactions at cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks; stock replenishment.
• Ensure a positive, safe, and respectful environment with customers and staff.
• Maintain cleanliness throughout the store, restocking bathrooms and floors.
• Other duties as assigned.

Skills

Customer service

Communication

Problem-solving

Teamwork

Organizational skills

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC in Champaign, IL is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, handle sales at the register, and help restock merchandise while maintaining a safe, clean store environment.

The role requires prior customer service experience, strong communication, and the ability to lift 30–50 lbs. This is a part-time position with opportunities to learn and grow within the team.