Retail Customer Experience Associate

Dollar Tree Stores INC; Elgin (IL); On-site; USD 18,000 - 23,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC is seeking a part-time Customer Service Associate to provide a great shopping experience in our Elgin, IL store. You will assist customers, manage transactions at the register, and help with stocking and merchandising to keep the store clean and organized.

The role requires strong customer service, communication, and organizational skills, plus the ability to lift 30–50 lbs and stand for long periods. Part-time position with potential for growth and benefits may apply.

Qualifications

• High school diploma or equivalent preferred.
• Prior retail or service industry experience is highly preferred.
• Ability to follow instructions and interpret documents.
• Must lift 30–50 lbs and handle frequent standing and walking.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.

Responsibilities

• Assist customers with questions and recommendations.
• Process sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks and stock replenishment.
• Ensure a clean, safe, welcoming environment and friendly interactions.

Skills

Customer service

Communication

Organization

Problem solving

Physical ability

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC is seeking a part-time Customer Service Associate to provide a great shopping experience in our Elgin, IL store. You will assist customers, manage transactions at the register, and help with stocking and merchandising to keep the store clean and organized.

The role requires strong customer service, communication, and organizational skills, plus the ability to lift 30–50 lbs and stand for long periods. Part-time position with potential for growth and benefits may apply.