Retail Customer Experience Specialist

Dollar Tree Stores INC; West Chicago (IL); On-site; USD 1,653,000 - 2,204,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC in West Chicago, IL is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, handle transactions, stock shelves, and maintain store cleanliness throughout your shift.

Ideal candidates have a high school diploma or equivalent, prior retail or customer service experience, and the ability to lift 30–50 lbs. Strong communication, problem-solving, and teamwork are essential.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment preferred.
• Ability to follow instructions and interpret operational documents required.
• Must be able to lift 30–50 lbs and perform repeated movements.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.
• Strong problem-solving and decision-making skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at a cash register.
• Maintain security of cash and protect company assets.
• Keep the store stocked and restock merchandise.
• Receive merchandise and unload trucks; stock replenishment.
• Maintain a clean, safe, and presentable store environment.
• Other duties as assigned.

Skills

Customer service

Cash handling

Communication

Organization

Problem solving

Education

High school diploma

Job description

Dollar Tree Stores INC in West Chicago, IL is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, handle transactions, stock shelves, and maintain store cleanliness throughout your shift.

Ideal candidates have a high school diploma or equivalent, prior retail or customer service experience, and the ability to lift 30–50 lbs. Strong communication, problem-solving, and teamwork are essential.