Retail Customer Experience Associate

Dollar Tree Stores INC; Belvidere (IL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC in Belvidere, IL is seeking a Customer Service Associate to provide a great shopping experience. You will assist customers, process transactions at the register, stock shelves, unload trucks, and help maintain a clean, safe store.

The role emphasizes excellent service, strong communication, and the ability to lift 30–50 lbs and perform varied store duties. Join our team to grow your career while helping customers and building a positive work environment.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift 30–50 lbs and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.
• Strong problem-solving and decision-making skills required.

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned

Skills

Customer service

Communication skills

Organizational skills

Problem solving

Ability to lift 30-50 lbs

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC in Belvidere, IL is seeking a Customer Service Associate to provide a great shopping experience. You will assist customers, process transactions at the register, stock shelves, unload trucks, and help maintain a clean, safe store.

The role emphasizes excellent service, strong communication, and the ability to lift 30–50 lbs and perform varied store duties. Join our team to grow your career while helping customers and building a positive work environment.