Retail Customer Experience Associate

Dollar Tree Stores INC; Carlinville (IL); On-site; USD 2,066,000 - 2,135,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC in Carlinville, Illinois is seeking a part-time Customer Service Associate to deliver a positive shopping experience. You will assist customers, operate the cash register, stock shelves, and maintain a clean, safe store environment.

The role involves unloading merchandise, replenishment, and delivering friendly, professional service aligned with company standards. Prior retail or customer service experience is preferred, with strength to lift up to 50 lbs.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Must be able to lift between 30 and 50 lbs and perform physical tasks (standing, walking, etc.).
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working the assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment with customers and staff.
• Maintain cleanliness throughout the store including bathrooms, floors, and trash.
• Perform other duties as assigned by supervisor.

Skills

Customer service

Communication

Organization

Problem solving

Physical strength

Retail experience

Education

High school diploma

Job description

Dollar Tree Stores INC in Carlinville, Illinois is seeking a part-time Customer Service Associate to deliver a positive shopping experience. You will assist customers, operate the cash register, stock shelves, and maintain a clean, safe store environment.

The role involves unloading merchandise, replenishment, and delivering friendly, professional service aligned with company standards. Prior retail or customer service experience is preferred, with strength to lift up to 50 lbs.